Table of Contents
- Audien is an over-the-counter hearing aid available for purchase online to support mild to moderate hearing loss.
- We tested all five Audien devices, and our top recommendations are the Atom 2 and Atom Pro 2.
- The cost of Audien hearing aids is $99–$489 per pair, making this brand stand out as one of the most affordable.
Until recently, hearing aids were only available with a prescription and cost an average of $4,600 per pair—a prohibitive price for many people with hearing loss. “Over-the-counter (OTC)” hearing aids, which became legal to buy and sell in the United States in October 2022, have driven down the cost of hearing aids but still command a high price of $1,600, on average.
These inaccessible prices represent a significant barrier for people with hearing loss, as around 84 percent of people aged 20–69 who could benefit from hearing aids have never actually used them. Without this simple but effective treatment, people with hearing loss are at a higher risk of social isolation, depression, and even falls.
One OTC brand, Audien, has made a name for itself by selling more affordable hearing aids. Its flagship model, the Atom, sells for $99—a price that, while accessible, seems too good to be true. To find out if Audien hearing aids are worth the money, the Handbook Team tested all five models.
Audien’s best hearing aid is the Atom Pro 2 because it offers some useful features, like a wireless charging case with UV sanitation light, for less than $290. The Atom 2 also passed muster, but we think your money is better spent elsewhere if you’re considering the Atom, Atom Pro, or a “behind-the-ear (BTE)” model. We’ll explain how we came to this conclusion and break down the differences between each Audien hearing aid below.
Which Audien hearing aid is right for you?
- Atom Pro 2: Editor’s choice.
- Atom 2: Best blend of features and price.
- Atom Pro: Most affordable wireless charging.
- Atom: Lowest price on the market.
- BTE Series: Best for music listening mode.
Why HelpGuide cares about hearing loss
Hearing and mental health are closely related. In fact, people with hearing loss tend to experience higher rates of anxiety, depression, and social isolation, which can result in loneliness and frustration, according to research.
Hearing loss is also a risk factor for developing dementia. Recent research shows how using hearing aids can slow cognitive decline in older adults and reduce the risk of dementia.
The impact of hearing loss on physical and mental health is far-reaching. This is why we’ve made it our mission as the Handbook Team to give every person access to the best information about hearing aids so we can also help get quality products into the hands of people who need them.
Our Handbook Team hand-tests every hearing aid brand we review so we can feel confident recommending the best products for our readers. We consult with audiologists, researchers, and industry leaders in hearing health, as well as mental health experts, to vet our choices and help us better understand the nuances of how hearing health impacts physical and mental health.
We also put ourselves in the consumer’s shoes by mystery shopping brands and walking through the setup process, just like new customers. Additionally, we interview real people with hearing loss and survey hearing aid users.
By compiling our testing data, interview and survey results, and insights from hearing care providers, we formulate a strongly informed perspective that we’re sharing with you here.
HelpGuide Handbook for Audien hearing aids
If you only learn five things about Audien hearing aids, this is what you need to know:
Our testing experience
With FDA approval, the OTC hearing aid market experienced rapid growth with an influx of new companies. While this improves accessibility and helps drive down prices, it also muddies the waters. How do you know which products are trustworthy?
After surveying the market, interviewing hearing health experts, and speaking to real hearing aid users, we curated a list of 21 OTC models to test from nine brands: Audien, Audicus, Eargo, Go Hearing, Jabra Enhance, Lexie, Lucid, MDHearing, and Sony. We chose these brands because they have positive reputations and represent a range of prices, styles, and features.
We also tested prescription models from Oticon, Phonak, and Starkey to experience the difference between OTC and prescription hearing aids firsthand.
The process looked like this:
Our testers tried multiple devices and answered 25 questions about each. We used these answers to look for outstanding performers and to compare models within each brand.
From our tester
“The Audien behind-the-ear model seems higher quality than the brand’s in-the-ear devices.”
We tested the Atom, Atom Pro, Atom 2, Atom Pro 2, and BTE from Audien but did not test the EV1 and EV3 because they’re actually personal sound amplification products (PSAPs), not hearing aids.
We also contacted Audien customer service on the phone and through the live chat feature on the website to evaluate post-purchase support options.
From our tester
“Audien customer service never answered one time I tried calling, but they answered quickly another time. The live chat feature on the website isn’t really live, as it takes a couple hours for someone to respond.”
Finally, we wrapped up our testing by interviewing independent audiologists, hearing instrument specialists, mental health experts, and hearing aid users to get additional perspectives on OTC hearing aids like those from Audien.
Learn more about our hearing aid review methodology.
Pros and cons of Audien hearing aids
What we like about Audien
- Rechargeable hearing aids.
- 45-day money-back guarantee.
- Free one-year warranty.
- Affordable prices.
- Track record of making improvements based on feedback.
What we don’t like about Audien
- No telecoil.
- No color diversity.
- No water-resistant coating.
- No audible low-battery indications.
- No post-purchase audiology support.
- No Bluetooth connection or streaming.
- No app-based hearing test for self-fitting.
- Live chats are answered in a few hours, not live.
- Inconsistent information in user manuals and on website.
- Programs don’t simultaneously change on both hearing aids.
Audien hearing aids reviews
Key features of Audien hearing aids
Standard features
Here are the standard features you can expect from all Audien hearing aids:
Optional features
- Portable versus stationary charging dock: Only the Atom Pro, Atom Pro 2, and BTE have portable charging cases.
- Multiple listening environment modes: The Atom and Atom Pro have just one default listening mode. The Atom 2, Atom Pro 2, and BTE have four.
- Volume control: The Atom and Atom Pro use a screw to control volume, the Atom 2 and Atom 2 Pro use short taps, and the BTE uses short button presses.
- UV sanitation light: Only the Atom Pro 2 charging case includes a UV light for sanitation.
How much do Audien hearing aids cost?
Audien hearing aids cost $99–$489 per pair, making them some of the most affordable hearing aids on the market. Here’s some additional cost-related details:
- Shipping is free.
- Taxes may increase the total price.
- Wax guards, which should be replaced monthly, come in a pack of eight for $12.
Audien offers an optional protection plan at $4 per month for Atom devices or $39 per year for the BTE. If your Audien hearing aids become lost, broken, or damaged by water, this protection plan allows you to get a replacement at a significantly reduced cost. For example, a replacement unit for the $249 Atom Pro 2 costs $49 if you have the protection plan.
All Audien hearing aids are covered by a one-year manufacturer’s warranty that guarantees a free replacement of defective devices.
Our final verdict
Audien has made significant improvements in its hearing aids since launching the original Atom. While we don’t recommend the Atom or Atom Pro due to limited features, inconvenient volume adjustments, and a bulkier design, we think the Atom 2 and Atom Pro 2 offer a fair value. These simple, straightforward devices would be a good choice for someone with mild hearing loss looking to buy their first pair of hearing aids. The BTE is a step up from the Atom Pro 2, but the price is too high to make it our first choice compared to competitors’ hearing aids.
Frequently asked questions
Yes, you can adjust the volume on Audien hearing aids. Volume controls and levels vary by device. For example, the BTE has 11 volume levels that are adjusted with buttons on the casing, and the Atom 2 cycles through five volume levels when the hearing aid is tapped.
The Audien Atom Pro and Atom Pro 2 hearing aids have a slightly longer battery life than the Atom and Atom 2, lasting up to 24 hours rather than 20 hours. The Atom Pro and Atom Pro 2 also introduce a portable charging case that provides up to three full wireless charges.
The Audien series one hearing aids—the Atom and Atom Pro—use a volume screw and do not have listening modes. The Atom 2 and Atom Pro 2 introduce a volume button, four listening modes, and advanced background noise reduction.
No, Audien hearing aids can only be purchased by paying the full price up front.
Audien hearing devices come with a charging dock or portable charging case, a charging cable and wall adapter, a cleaning brush, wax guards, and three to eight dome tips.
The only way to find out for sure whether cheap hearing aids will work for you is to try them. Look for a company like Audien that offers a 45-day money-back guarantee or trial period to protect your investment.
No, Audien hearing aids are not waterproof or water-resistant. However, they are designed to resist light moisture and sweat, making them suitable for everyday use. It’s important to avoid submerging them in water or exposing them to heavy moisture to prevent damage.
- Acute Market Reports. (2023, July). Over-the-Counter (OTC) Hearing Aids Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies and Forecasts – 2023 to 2031. Link
- American Academy of Audiology. (2022, May 27). Depression and hearing loss. Link
- Desmon, S. (2023, July 21). Hearing aids may slow dementia onset. Johns Hopkins Bloomberg School of Public Health. Link
- The National Academies Press (NAP). (2016). Hearing Health Care for Adults: Priorities for Improving Access and Affordability. National Academies of Sciences, Engineering, and Medicine. Link
- National Institute on Deafness and Other Communication Disorders. (2021, March). Quick Statistics About Hearing. Link